Legal Information

Privacy Policy

Last Revised: August 19, 2026

GOTO Property Management, LLC (“GOTO” or “we”) is committed to safeguarding the personal information (“Personal Information”) of visitors to our website, which we use to facilitate transactions between Tenants, Property Owners, and GOTO. The following statement (“Privacy Policy”) sets out the principles governing our use of Personal Information that we might obtain about you when you access our website (the “Website”) and when you use the associated services. The Website and the services we provide online are collectively referred to as the “Services.”

Collection of Information

When you use the Services, we collect various categories of Personal Information, which will generally include information that you provide to us directly as well as information that we collect automatically.

Information You Provide Directly

Basic Information: When you use the Services, we will collect information that you provide to us via the Website and via any agreements you’ve entered into with respect to the Services. This information may include, for example, your first name, last name, residence address, phone number, e-mail address, and information about your residence. Property Owners may also provide GOTO with certain information about Tenants. We may also collect financial information from you necessary to facilitate online transactions related to the Services.

SMS & Mobile Messaging Policy

Phone numbers collected on this website are not used for SMS marketing or automated text campaigns.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

External Sources: We may receive Personal Information from publicly available databases, joint marketing partners, and event sponsors.

Information We Collect Automatically

Cookies: We employ cookies on the Website. A cookie is a small encoded text file sent between a web server and web browser when you visit the Website. That file is stored on the hard drive of the device used to access the internet, and will be accessed when you revisit the website that created the cookie file. Your web browser uses the information stored in the cookie to make navigating the website easier, such as automatic login and other functions and preferences. Functional cookies ensure that certain parts of the Website work properly. Analytical cookies are used to optimize the Website experience for our users.

Other Technologies: We may use clear GIFs, pixel tags, and other such cookie-like technologies to track the activities of users of our Website and to compile statistics about the use of our Website and/or e-mail response rates.

Log Files: Our servers may automatically record information related to your use of our Website, which may include information such as your IP address, browser type, operating system, mobile device type, diagnostic information, referring web page, and other web pages visited.

Use of Information

We use the information detailed above for a variety of purposes, including: providing our services to you, managing customer relationships, facilitating certain transactions inherent to the Services, responding to your inquiries, enforcing our terms of use, personalizing your experience on the Website, and engaging in marketing activities, such as providing newsletters, publications, updates, and other information that we believe might be of interest to you.

Pursuant to the Services, Personal Information may be shared between a Tenant, the Property Owner, GOTO, and other affiliates and third parties that assist GOTO in providing its Services. GOTO may use Personal Information to process Services.

With respect to marketing activities, certain information that you provide to us, such as your first name, last name, company name, residence address, e-mail address, physical address, and phone number may be aggregated with other such data in one or more contact lists to send you updates or surveys regarding our services.

Sharing of Information

Outside of the above, we do not sell, exchange, transfer, or give your personal information to any other company or individual except as follows:

  • We may share, on a limited basis, Personal Information with our service providers, suppliers, subcontractors, third parties, and affiliates so that they can assist us in the maintenance of our Website and Services.
  • We may share Personal Information with financial institutions in connection with invoicing, payments, and other financial transactions necessary to accomplish the Services.
  • We may disclose your personal information to comply with any court order, law, or legal process; to enforce our terms of use; or if we believe disclosure is necessary to protect the rights, property, or safety of ourselves, our clients, or others.

Access to Information

You may access and update your Personal Information through GOTO’s portal and also by sending a request to our email address at Info@gtpmc.com.

Third Party Websites and Links

We may provide links to third-party websites, services, plug-ins, content, and applications that are not operated by us. This Privacy Policy does not apply to such services, and we do not take responsibility for the privacy policies, content, or practices of those services and websites.

Google & Advertising

We, along with third-party vendors such as Google, may use first-party cookies (such as Google Analytics and Google reCAPTCHA) and third-party cookies or identifiers together to compile data regarding user interactions with ad impressions and other service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page or by using the Google Analytics Opt Out Browser add-on.

Data Retention & Sensitive Information

Data Retention: We store the information we collect about you and/or your real property for as long as is necessary for the purposes for which we collected it, and in accordance with our legal obligations and/or legitimate business interests.

Sensitive Information: Do not send us any information related to your Race, Color, National Origin, Religion, Sex (including gender identity and sexual orientation), Familial Status, and/or Disability.

Residents of the European Economic Area (EEA)

If you are located in the European Economic Area (“EEA”), you may have certain additional rights under the EU General Data Protection Regulation (“GDPR”) regarding your personal data, including the right to be informed, right of access, rectification, erasure, restriction of processing, data portability, and objection to processing. To exercise these rights, please contact us at Info@gtpmc.com.

California Residents

Pursuant to California Civil Code 1798.83 (the “Shine the Light” law), California residents may request once per calendar year information regarding our disclosure of certain categories of Personal Information to third parties for direct marketing purposes. You may submit your request to us via email at Info@gtpmc.com.

CAN-SPAM Act Compliance

To be in accordance with CAN-SPAM, we agree to not use false or misleading subjects or email addresses, identify messages as advertisements in a reasonable way, include our physical address or contact information, monitor third-party services for compliance, honor opt-out/unsubscribe requests quickly, and allow users to unsubscribe using links in emails. If at any time you would like to unsubscribe from receiving future emails, you can email us at Info@gtpmc.com.

Security & Policy Updates

Do-Not-Track: Our Services do not currently respond to automated do-not-track signals.

Security: We employ appropriate technical and organizational measures to protect your Personal Information against unauthorized access, destruction, or disclosure. However, no internet transmission is ever completely secure.

Revisions: We reserve the right to revise this Privacy Policy from time to time. Please review this Privacy Policy periodically for changes.

Contact Us

If you have any questions about this Privacy Policy or need to make a request, please contact us:

Company: GOTO Property Management, LLC

Email: Info@gtpmc.com

Service Region: Dallas-Fort Worth Metroplex & North Texas